Frequently Asked Questions
How can I get in touch with raesl.lk?
You can reach us through the following methods:
- Phone/WhatsApp: +94 777 125 056
- Or use our Contact Form
Can I adjust the tilt, swivel, and rotation of the monitor?
Yes, the monitor arm offers a tilt range from -60° to -20°, a swivel range from -90° to 90°, and a rotation range from -90° to 90° for customized positioning.
Can I track my order or check its status?
Yes! To track your order, please use the tracking link provided in your confirmation email/Text, or contact us with your order number, and we’ll assist you promptly.
What is the maximum weight this monitor arm can support?
The monitor arm can support up to 59.4lbs for flat screens and 48.4lbs for curved screens.
Does Super Heavy Duty monitor arm support ultrawide monitors?
Yes, the monitor arm is designed to handle ultrawide monitors, providing stability and smooth adjustments for screens up to 57 inches.
Does the Super Heavy Duty Monitor Arm have USB ports?
Yes, it includes optional USB access integrated into the base, with snap-off plates for easy connection to peripherals.
How does the integrated USB port enhance the user experience?
- The monitor arm includes optional USB ports integrated into the base, providing easy access for charging devices, transferring data, or connecting peripherals. This feature is particularly useful for professionals who need quick access to USB connectivity.
How soon will I receive a response?
We aim to respond to all inquiries within 24 hours on business days. For urgent matters, please call or WhatsApp us directly.
Is the Super Heavy Duty Monitor Arm suitable for curved monitors?
Yes, it is compatible with curved monitors up to 48.4lbs and ensures stable support for such screens.
Is there a cable management system included?
Yes, the monitor arm includes an integrated cable management system that keeps your workspace organized and free from clutter.